TERMS AND CONDITIONS OF LIMITED WARRANTY

 

  1. Warranty covers any product made by Bart Pacific due to the manufacturing defects under normal use. 

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  2. The warranty terms expire in the event of damage due to negligence, incorrect or improper use, incorrect assembly or disassembly of the tires, any type of tampering (mechanical or chemical), repair not complying with the procedures indicated on the website www.bartpacific.com, incorrect repairs of the wheel, defects attributable to third-party components, accidents, malicious acts, improper shipping, ‘Acts of God’ and any circumstance not directly attributable to Bart Pacific.

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  3. The warranty terms are also expire due to improper motorcycle applications such as modifications or non-standard specifications published by the motorcycle manufacturer such as, but not limited to, the motorcycle’s suspension, engine, frame, chassis, brakes, seating position thereby weight distribution, et al.

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  4. As an extension to Clause 3, the warranty does not cover improper usage, unlawful/reckless riding, improper installation/maintenance, unauthorised modification of BARTubeless products and/or to the user’s motorcycle. Bart Pacific will not be held liable for the damages/loss of property or life resulting from these causes.

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  5. For warranty claim,

    6. In the unlikely event of defect:

    • The customer may send the wheel to dealer from which the wheel was purchased or 

      • contact the manufacturer, Bart Pacific:

      Bart Pacific Sdn. Bhd.

      2457, Lorong Perusahaan 10, Prai Industrial Estate, 13600 Prai, Penang.

      Email: info@bartpacific.com

       

  6. For warranty registration
    • Upon purchase, registration shall be done in website via QR code scanning (refer to warranty card).
    • Related inforamtion shall be filled in registration page.

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  7. Bart Pacific Sdn. Bhd. reserves the right to amend or null any warranty terms and conditions as necessary from time to time.

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